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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Barb Brown

May 15, 2023

5  out of  5 rating by Barb Brown
"We had a unique situation with our home. Brandon got us insurance quickly and affordable! Now we have all our insurance needs with him! I highly recommend Brandon. Very personal and efficient!"

Jayson S

May 12, 2023

5  out of  5 rating by Jayson S
"Really helpful always willing to help and work with you no matter what situation you are in."

Cassey Stallings

May 10, 2023

5  out of  5 rating by Cassey Stallings
"Wonderful people!"
Profile photo of Stephanie Hamilton

Stephanie Hamilton

May 10, 2023

5  out of  5 rating by Stephanie Hamilton
"Moved here from Arkansas very happy with with our new agent."

a york

May 10, 2023

5  out of  5 rating by a york
"Very helpful and responsive. Great customer service experience."

Drew Roop

May 10, 2023

5  out of  5 rating by Drew Roop
"at state farm i’ve always felt welcomed by the team. they’re very understanding and willing to help in any way they can. i will continue to work with them for as long as i’m in the area, and would recommend them to anyone in needs of this service."

Kim Moore

May 2, 2023

5  out of  5 rating by Kim Moore
"Great customer service! All representatives at the office of Brandon Sutkowi in West Branch are very knowledgeable and responsive to your needs…including Brandon himself. We would highly recommend them for all your insurance needs."

15Sky Dawn26

April 21, 2023

5  out of  5 rating by 15Sky Dawn26
"Extremely recommended Always helpful and always finds the cheapest for us and now that I've moved back up here I've gotten car and home insurance Brandon and the women I've talked to or got help from have been amazing!"

Alexis Evans

April 13, 2023

5  out of  5 rating by Alexis Evans
"Have been with this insurance company for a few years now, they work hard to get you the best price they can and work in a timely manner. HIGHLEY recommend!!"

Teagan Hensley

April 5, 2023

5  out of  5 rating by Teagan Hensley
"Amazing and always answers or responds quickly"

Cecilia Steele

March 10, 2023

5  out of  5 rating by Cecilia Steele
"Lanaia is my my agent and she makes everything so easy and painless. Thanks for everything you guys do."

Heather Rinehart

March 1, 2023

5  out of  5 rating by Heather Rinehart
"This is a great office. Brandon listened to my needs and offered suggestions. He explained things very well. I'm so glad I switched. He saved me $55 a month And went from a $500 deductible to a $100. Great customer service."

Katie

March 1, 2023

5  out of  5 rating by Katie
"They are amazing. The saved me a 105.00 a month. I recommend them 100 percent."

Doug Getty

February 16, 2023

5  out of  5 rating by Doug Getty
"Thank you Brandon and State Farm for the wonderful service you have provided over the years. Not only are you available to take care of routine mundane daily tasks, but when situations occur, such as auto accidents, you go out of your way to be helpful. So just a thank you for the years of helpfulness."

Jan Holcomb

January 9, 2023

5  out of  5 rating by Jan Holcomb
"I just want to thank State Farm employees for spending a great deal of time helping us come up with the very best plan for our personal needs. They did a great job, and we appreciate it very much!!"

Randy Curtis

January 3, 2023

5  out of  5 rating by Randy Curtis
"Brandon and his staff are very personable and service my insurance needs!"

John Reid

December 29, 2022

5  out of  5 rating by John Reid
"Brandon and his team are always friendly, helpful, and professional. I’ve been working with this office for 25 years and it’s been nothing but great rates, top notch service, and wonderful people!"

Sara Wilson

December 12, 2022

4  out of  5 rating by Sara Wilson
"Wonderful people help amendment attention when u walk through there door. Great service never a push u away from anyone"

Brenda Conner

December 3, 2022

5  out of  5 rating by Brenda Conner
"Been having trouble finding affordable insurance... after a lapse in coverage Brandon got me by far the best deal with a bundle of auto renters and life insurance for 100 dollars less a month than my previous coverage with just auto and renters. Brandon and his crew are stuck with me I couldn't be more happy with the communication response to my questions and his suggestions on coverage."

Casandra Parsons

December 1, 2022

5  out of  5 rating by Casandra Parsons
"Highly recommend 10 out of 10. He is a rather professional man and great at his job."

Diane Miller

November 16, 2022

5  out of  5 rating by Diane Miller
"Best price we found for ins and very friendly helpful staff"

Connor Sutkowi

November 8, 2022

5  out of  5 rating by Connor Sutkowi
"Had a great experience with Brandon up in West Branch. Helped me with everything I needed and even saved me some money. Would recommend!!"

Rachelle Marsi

November 4, 2022

5  out of  5 rating by Rachelle Marsi
"Such a nice group of people working here. They are always easy to deal with when you call them. They handle everything so quickly and in the off chance you have to leave a message for them to call you back, it doesn't take very long for them to do so."

Annette & Diane Arnold

October 26, 2022

5  out of  5 rating by Annette & Diane Arnold
"EXTREMELY, HIGHLY RECOMMENDED! This is the best insurance company that I have ever used, BY FAR! THEIR CUSTOMER SERVICE IS IMPECCABLE. THEIR PRICES ARE JUST PHENOMENAL! THEY TRULY ARE JUST THE NICEST PEOPLE. THEY GO ABOVE AND BEYOND FOR THEIR CUSTOMERS! IF I COULD GIVE 10 STARS I WOULD!"

Marcella Few

October 25, 2022

5  out of  5 rating by Marcella Few
"I have been with State Farm for years, and Brandon, Brenda and everyone at the West Branch State Farm office have been a pleasure to work with. They go above and beyond to make for sure the customer is happy and will answer any questions you may have. I highly recommend Brandon and his whole State Farm team."