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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Cecilia Steele

March 10, 2023

5  out of  5 rating by Cecilia Steele
"Lanaia is my my agent and she makes everything so easy and painless. Thanks for everything you guys do."

Heather Rinehart

March 1, 2023

5  out of  5 rating by Heather Rinehart
"This is a great office. Brandon listened to my needs and offered suggestions. He explained things very well. I'm so glad I switched. He saved me $55 a month And went from a $500 deductible to a $100. Great customer service."


March 1, 2023

5  out of  5 rating by Katie
"They are amazing. The saved me a 105.00 a month. I recommend them 100 percent."

Doug Getty

February 16, 2023

5  out of  5 rating by Doug Getty
"Thank you Brandon and State Farm for the wonderful service you have provided over the years. Not only are you available to take care of routine mundane daily tasks, but when situations occur, such as auto accidents, you go out of your way to be helpful. So just a thank you for the years of helpfulness."

Jan Holcomb

January 9, 2023

5  out of  5 rating by Jan Holcomb
"I just want to thank State Farm employees for spending a great deal of time helping us come up with the very best plan for our personal needs. They did a great job, and we appreciate it very much!!"

Randy Curtis

January 3, 2023

5  out of  5 rating by Randy Curtis
"Brandon and his staff are very personable and service my insurance needs!"

John Reid

December 29, 2022

5  out of  5 rating by John Reid
"Brandon and his team are always friendly, helpful, and professional. I’ve been working with this office for 25 years and it’s been nothing but great rates, top notch service, and wonderful people!"

Sara Wilson

December 12, 2022

4  out of  5 rating by Sara Wilson
"Wonderful people help amendment attention when u walk through there door. Great service never a push u away from anyone"

Brenda Conner

December 3, 2022

5  out of  5 rating by Brenda Conner
"Been having trouble finding affordable insurance... after a lapse in coverage Brandon got me by far the best deal with a bundle of auto renters and life insurance for 100 dollars less a month than my previous coverage with just auto and renters. Brandon and his crew are stuck with me I couldn't be more happy with the communication response to my questions and his suggestions on coverage."

Casandra Parsons

December 1, 2022

5  out of  5 rating by Casandra Parsons
"Highly recommend 10 out of 10. He is a rather professional man and great at his job."

Diane Miller

November 16, 2022

5  out of  5 rating by Diane Miller
"Best price we found for ins and very friendly helpful staff"

Connor Sutkowi

November 8, 2022

5  out of  5 rating by Connor Sutkowi
"Had a great experience with Brandon up in West Branch. Helped me with everything I needed and even saved me some money. Would recommend!!"

Rachelle Marsi

November 4, 2022

5  out of  5 rating by Rachelle Marsi
"Such a nice group of people working here. They are always easy to deal with when you call them. They handle everything so quickly and in the off chance you have to leave a message for them to call you back, it doesn't take very long for them to do so."

Annette & Diane Arnold

October 26, 2022

5  out of  5 rating by Annette & Diane Arnold

Marcella Few

October 25, 2022

5  out of  5 rating by Marcella Few
"I have been with State Farm for years, and Brandon, Brenda and everyone at the West Branch State Farm office have been a pleasure to work with. They go above and beyond to make for sure the customer is happy and will answer any questions you may have. I highly recommend Brandon and his whole State Farm team."

Kirk Thatcher

October 22, 2022

5  out of  5 rating by Kirk Thatcher
"Brandon really goes out of his way for his clients!"

Michael Pickel Jr

October 19, 2022

5  out of  5 rating by Michael Pickel Jr
"Greeted with a smile as soon as I walked in the door, quick quote, quick payment & quick paperwork, a smile & a handshake later & I was at the S.O.S. getting my plates, couldn't have asked for a more reasonable policy, Thanks Brandon,, Michael"

Scott Saladine

September 17, 2022

5  out of  5 rating by Scott Saladine
"My agent is top shelf and very attentive to our needs."

Michelle Morrison

September 8, 2022

5  out of  5 rating by Michelle Morrison
"Brandon was great to deal with. He was able to save us $200 a month on our policies with even better coverage than our previous insurance company so it was an easy decision to switch."

Michael Broadway

August 18, 2022

5  out of  5 rating by Michael Broadway
"I always have a very positive experience every time I call every thing gets done very quickly and they always try to set me up with the best deals for my coverage!"

James Patterson

June 21, 2022

5  out of  5 rating by James Patterson
"I had a great experience with Brandon. He explained what coverages I needed, summarized my policies, and he was extremely personable. I highly recommend anyone living in the WB area to get in touch with him for your insurance needs."

Amber Wright

May 26, 2022

5  out of  5 rating by Amber Wright
"Absolutely love them ."

Clinton Bateman

May 24, 2022

5  out of  5 rating by Clinton Bateman
"I just moved here from Oregon. I called and talked to this agent to switch over my vehicle and home owners insurance, he was very knowledgeable and helpful. And because of the field I am going into, he might be able to help me find a job. I would 100% recommend this agent to anyone!"

Laurie Spoon

April 21, 2022

5  out of  5 rating by Laurie Spoon
"Amazingly nice people and GREAT customer service!!!"

Katlin Allen

April 20, 2022

5  out of  5 rating by Katlin Allen
"Staff is on top of things and communicates any and all issues with customers. Very straight forward; Very committed staff."